Frequently Asked Questions

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Frequently Asked Questions

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Return Policy

All of our products at Max Biocare are regulated by the Therapeutic Goods Administration (TGA), and are manufactured in compliance with the Australian Codes of Good Manufacturing Practice (GMP). The TGA requires the testing of all raw material inputs, in-process testing and stability testing in order to guarantee the claims we make on our product labels and to certify the purity of our medicines. For further information on the TGA's regulatory requirements for complementary medicines, please visit http://www.tga.gov.au/cm/cmreg-aust.htm.

However, in the event of damaged or faulty products, or incorrect products being packed, we are happy to replace the goods at no extra charge.

Please choose your items carefully as we do not refund or replace products for incorrect orders being processed.

Please contact us should you have any query.

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