The Australian Natural Medicine Central - ABN 95 107 235 692 (www.naturalmedicine-shop.com), referred to below as NMC, is an online retailer of medicine, health food, cosmetic products.
This website www.naturalmedicine-shop.com ("the Website") is owned and operated by The Australian Natural Medicine Central a Division of Max Biocare Pty Ltd. Your access to this Website is conditional upon your acceptance of the terms and conditions contained in this document and elsewhere throughout the Website and its Materials, collectively known as the Conditions of Use.
Acceptance of Conditions of Use
By using this Website, you acknowledge, accept and agree to be bound by these Conditions of Use. If you do not agree with these Conditions of Use, do not use this Website. NMC reserves the right to amend, alter or vary any of the Conditions of Use of this Website without notice to you. Any amendments, alterations or variations made to these Conditions of Use will be effective immediately. Continued use of this Website by you following any change to these Conditions of Use will be regarded as acceptance of those changes. These Conditions of Use were last amended on 1 June, 2008.
NMC is committed to protecting the privacy and personal of our customers in accordance with the National Privacy Principles that support the Australian Privacy Act 1988 ("The Act"). Pursuant to the National Privacy Principles underlying The Act, the Conditions of Use contained herein cover all information that may be collected by us through our telephone, mail or online services.
Unless you give us express consent to do otherwise, we will only collect and use your personal information as detailed in these Conditions of Use. We take your privacy seriously, and therefore encourage you to read these conditions carefully in order to ensure you understand how we handle your information.
NMC may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. NMC does not share any information with third parties for any unknown or unrelated uses.
Credit Payment Security Policy
NMC uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by NMC or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by NMC.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au<
Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales to Australian customers.
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and we reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).
We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.
All of products listed on this online shop is fresh made (new and/ or is not out of date).
After ordering online, you will receive an email confirmation of your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.
We will attempt to send your goods via your selected shipping method (Australia Post, or other courier services) within 1-2 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at email@example.com
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 15-day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. NMC will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Computer Tracking and Cookies
This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Collecting Your Information
NMC collects personal information online, including names, postal and e-mail addresses, phone numbers and billing information. We may also collect business information from sole proprietorships that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from inpiduals acting solely in their business capacity.
In order to provide the best possible services and products to you, personal information may be collected from time to time via questionnaires, competitions or other services. This personal information is supplied directly and voluntarily by you when you enter your details or provide us with feedback. In collecting this information, we will endeavour to ensure the accuracy of your details, and delete those which are no longer required.
We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc. As a condition of sale we reserve the right to email you special offer promotions that we believe will be of interest to you.
You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to email@example.com. In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.
Accessing, Changing or Deleting Your Information
The information you have submitted to The Australia Natural Medicine Central may be accessed, changed or deleted by you at any time. In order to ascertain what personal or private information may be held on you, contact our Privacy Officer for further assistance. Wherever practicable, we will endeavour to satisfy all reasonable requests to view, alter or delete personal information within 14 days.
Email Newsletter Subscription
All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.
You will be included in our email newsletters mailing list (which include special offers, competitions, new product arrival alerts and other communication related to our services or the products we offer) if you subscribe to our newsletters or if you make a purchase from us or if you have requested that we notify you of an items expected arrival and we expect to receive other items that are similar or complementary.
You will not be included in any of our mailing lists if you communicate with us for any other reasons. Every newsletter we send has an unsubscribe option at the top of the newsletter. This will always be clear and easy to locate. This will also include your email address that is subscribed. You may unsubscribe from any mailing list whenever you wish and you will be immediately removed as per your request.
You also have the option of emailing firstname.lastname@example.org and a member of our Customer Service Team will unsubscribe you if you provide them with the email address that is subscribed.
Our message services available to our guests are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in messages. Examples of the kinds of conduct or content that are prohibited in messages include:
- - The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation or our rule or policy.
- - The transmission of any content that is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.
- - The impersonation of any person or entity in any part of a message.
You are solely responsible for the content of your messages and we assumes no liability for any content submitted by you. We may, but are not obligated to, restrict or remove any and all content from a message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other guests or any third party. We reserves the right to purge the content you provide at any time.
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.
Links from this Website
The Australia Natural Medicine Central's website may contain links to other third party websites beyond our control. We are not responsible for the conduct of companies linked to our website. We therefore recommend that you examine conditions of use on all external websites before providing your personal information.
The Australia Natural Medicine Central is the sole owner of copyright in all texts, graphics and layouts ("Materials") contained in this Website unless expressly indicated to the contrary. Except as indicated below, or as permitted by the Copyright Act 1968 (Cth) or applicable laws, the use, reproduction, communication, distribution or alteration of any Materials contained within this website for public or commercial purposes without express written permission obtained from us is prohibited.
The Australia Natural Medicine Central's Web site and our logo are service marks of The Australia Natural Medicine Central. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
The Materials contained within this Website have not been approved by the Australian Therapeutic Goods Administration (TGA), and are not intended to provide personal medical advice, which should be obtained from a medical professional. The Australia Natural Medicine Central will strive to ensure that all information contained in this Website and its Materials is up to date and correct. However, all information is provided on an "as is" and "as available" basis. Therefore, we do not make any representations or warranties as the accuracy or completeness of any of the information contained in this Website and its Materials. The use of this Website and its content is entirely at your own risk.
To the maximum extent permitted by law, under no circumstances will The Australia Natural Medicine Central be liable for any indirect, incidental, special or consequential damages, including damages for loss of business or other profits, arising out of or referable to the accessing, downloading, using or relying on any information or Materials contained in this Website or any material on a third party website, whether caused by negligence on the part of The Australia Natural Medicine Central or otherwise. Our liability for a breach of any condition or warranty implied by law which cannot be excluded is limited, to the full extent possible, to supplying the relevant goods or services again; the repair of the goods; or the payment of the cost of having the goods or services repaired or supplied again.
You agree to defend, indemnify and hold The Australia Natural Medicine Central, its directors, officers and employees, harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any breach of these Conditions of Use by you, or (to the extent permitted by law) in connection with your use of this website or the placement, transmission or reproduction of any Materials on this Website by you.
In its sole discretion, The Australia Natural Medicine Central may terminate, restrict or suspend your access to any or all parts of the Website for any reason without notice. In the event of any such termination, restriction or suspension, you are no longer authorised to access the website. However, all disclaimers, limitations of liability and indemnities detailed in these Conditions of Use will survive termination, restriction or suspension.
These Conditions of Use are governed by, and to be construed in accordance with, the laws of the state of Victoria, Australia. By accepting these Conditions of Use, you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria.
Should any term or provision in these Conditions of Use be found invalid or unenforceable by a court of law, it shall be severed from the Conditions of Use to the extent of its invalidity only. The remainder of the Conditions of Use shall continue to have full force and effect.
Changes to this Privacy Notice, Conditions of Use and Notices
Your Feedback is Always Welcome
You can reach us via email at: email@example.com
The Australian Natural Medicine Central
Suite 19-20 SY Executive COMO Centre, Level 3/299 Toorak Rd.
South Yarra VIC 3141
ABN 95 107235692
Toll-free number: 1800 339 890